Fusion Remote Frontline
Fusion Remote Frontline is comprehensive industrial remote assistance software for connected workers using iOS and Android mobile devices, eliminating the need for specialized smart headsets. Powered by Artificial Intelligence (AI) and Augmented Reality (AR), Fusion Remote Frontline transforms smartphones and tablets into high-performance tools for real-time collaboration between connected workers and remote experts from anywhere in the world.


Interface of Fusion Remote Frontline in smartphone and tablet
Deep Microsoft Teams Integration
Unlike standalone tools that require parallel IT infrastructures, Fusion Remote Frontline is entirely integrated into Microsoft Teams. This allows your organization to leverage the gold-standard security, stability, and global address book of your existing Teams environment. Connected workers can instantly collaborate with remote experts, ensuring a seamless workflow that feels like a natural extension of your corporate communication suite.




Proprietary Industrial Telemetry & Control
Fusion Remote Frontline goes beyond simple video calling. It is purpose-built for industrial environments where precision is critical. Through Fusion Remote Expert View—a dedicated command center for remote experts and administrators—the connected worker's mobile device is remotely controlled to optimize the industrial remote assistance meeting:
- Precision Zoom & Flashlight Control: Remotely adjust the camera zoom and toggle the device flashlight to see into dark or confined spaces.
- High-Speed Media Capture: Rapidly trigger photos and video recordings from the field to document progress or evidence.
- Live AR Annotation: Use a shared whiteboard to 'point and draw' virtually in the frontline worker's view, providing crystal-clear instructions that eliminate verbal guesswork.

Breaking Language Barriers with AI
Communication in global operations is often hindered by linguistic differences. Fusion Remote Frontline features AI-powered real-time captioning and translation. Multicultural teams can collaborate effectively with live captions in multiple languages, ensuring that critical instructions are understood the first time, every time.
What else makes Fusion Remote Frontline different?
- Intuitive 'First-Touch' Usability: Industry-leading interface designed for ease of use for connected workers, remote experts and administrators.
- Comprehensive Media Management: Share and archive files, images and video clips within the FUSION Expert View media tab for auditing, training and compliance.
- Dynamic Multi-Party Collaboration: Seamlessly conduct simultaneous audio and video industrial remote assistance meetings with multiple connected workers and remote experts. Additional mobile device types supported when deploying the Fusion Remote industrial software platform.
- Quick tenancy integration: Straightforward and streamlined permissions enablement.
Rapid Return on Investment (ROI) and Operational Efficiency
- Reduce Travel Expenses: Solve complex problems without flying experts to the site.
- Minimize Downtime: Troubleshoot equipment rapidly and manage incidents in real-time.
- Enhanced Training: Provide remote mentoring for field technicians to accelerate the learning curve.
Whether you are troubleshooting offshore rig equipment, conducting virtual audits, or managing a property incident, Fusion Remote Frontline provides the AI and AR powered tools necessary to keep your frontline workers connected, informed, and productive, all within the secure embrace of Microsoft Teams.

